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hat is avenue X group?

Whether your office has ten computers or over a hundred, we want to be your outsourced I.T. department.

You save money, because you only pay for the support you need.  Most issues are resolved without even having to visit your office.  Have a problem?  We'll "remote" into your computer from our office and take care of it.  If it can't be resolved remotely, we'll dispatch one of our expert I.T. professionals to your office in a jiffy.

We are your one-stop-shop, 24/7 I.T. support and consulting firm specializing in Microsoft Windows based networks.  We manage and resolve all computer issues, perform upgrades, provide training, help with purchasing decisions and provide consulting on ways to get the most out of your computers.

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hat is up with that "simple is good" philosophy?

It's our belief that the more complicated something is, the less useful it becomes.  Your office is not going to get the most out of your investment in technology unless your staff feels comfortable with their computer resources....and computer consultants.

It's our job to handle the complicated stuff, and deliver simple, cost-effective and smart solutions.

Simple is good!

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s I.T. outsourcing more expensive?

No.  You'll be saving money.  You'll have more money for your operating budget, and you'll make more money, because less down-time means your staff is working instead of dealing with computer issues.

And, rather than waiting for you to call us with problems, our monitoring software notifies us of potential problems before they bring your office to a grinding hault.

Our different service plans are optimized to meet any budget.

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s working with avenue X group expensive?

If you have worked with the typical “solve problems by spending lots of money” I.T. outsourcing firms, you will be pleasantly surprised by avenue X group.  While many of our competitors try to make it easy on themselves by having you spend a lot of money on solutions, avenue X group takes a more creative approach.  Most Microsoft Windows networks have a tremendous amount of untapped features that you have already paid for.   It’s our job to make use of those options whenever possible.

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e need a fast response time.  Isn't it better to have someone in-house supporting our computer network?

With the use of remote access software, many problems can be quickly resolved by us without a visit to your office.  For instance, if you are having trouble printing from your computer, with your authorization we can use the Internet to access your computer from our office and potentially resolve your issue in a matter of minutes.  However, should an office visit be required, we can quickly dispatch a technician from our midtown office.  And, we offer 24/7 service.  If you need our help at 10pm on a Friday, we are there until the problem is resolved.

Also, technology is constantly changing.  Many offices find that their in-house I.T. staff's skills atrophy over time from supporting the same computer network.  We keep our network administrators’ skills way ahead of the curve by providing training and experience with multiple computer networks.

And finally, some offices find that they feel held hostage by their in-house I.T. administrators:

"We’re not happy with them, but they know all the passwords and nuances of our systems!"

With avenue X group, we can provide you with full documentation of all passwords and the details of supporting your network.  We are confident that you will be very happy working with avenue X group, and don't feel that we need to keep any secrets from you.

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hat if we prefer full-time, in-house support?

Understandably, large companies require dedicated, on-site support, yet feel they do not have the skills to manage an I.T. department.  Computer technology is constantly changing, as are the skills needed to support the technology.  avenue X group can place one or more network consultants from our firm in your office full-time, and manage their day to day tasks and performance.  It’s our job to constantly evaluate that your office is being best served by our consultants, and that their skills stay ahead of the curve.

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ounds great!  What’s the catch?

There is no catch.  We want to be the number one, no-brain-er choice for supporting your office’s I.T.  Everything about avenue X group has been carefully constructed from your perspective.

We are constantly asking ourselves that if we were in your shoes, what would we want from an I.T. outsourcing firm?

We hope you give us a shot at supporting your I.T.

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’m interested in avenue X group.  What next?

We don’t like pushy salespeople coming to our office, so we won’t be sending anyone like that to your office.  Contact us at (866) 4-IT-HELP (866-448-4357) or This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you have further questions, need assistance or if you would just like to arrange an introductory meeting.  If you are interested, we will schedule a consultant to meet with you who will review your network configuration, learn how your business operates and evaluate ways we can help you….while keeping it all simple.

Simple is good!