One expectation all businesses have with IT support is a rapid response time for resolving critical issues. We understand that when you need help, you want it ASAP.
Typically, our clients receive help within 15 minutes or less.
With remote control software, we can resolve many issues by using the Internet to access your computers from our office (however, one of the consultants at avenue X group is working on a way to do this with our minds).
And, when an office visit is required we’ll dispatch an expert to your office in a jiffy, even if it’s 10pm on a Friday or kickoff on Super Bowl Sunday.
You want support ASAP, right?